Project Assistant (Luxury Retail)
CXG, Lebanon

We are growing! We are currently looking to hire a Project Assistant to work with us remotely.

Who we are:

Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.

At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:

You will join a dynamic and fast-paced environment and work closely with our teams based in Paris. In this position, you are responsible for coordination and management of several projects in development and recently deployed. Your daily tasks will involve administration, coordination, and a lot of problem-solving while providing day-to-day support to the Customer Success Manager to ensure smooth-running projects from start to finish.

Your duties will also involve:

• Ensuring timely internal and external coordination on strategic accounts.
• Providing support and assisting senior Manager on account management.
• Assisting senior Manager with the elaboration of proposals, quotations, contracts, and reports and new projects launches.
• Handling and keeping track of invoices in coordination with Finance Team.
• Supporting our clients with information / data needed.
• Maintaining the CSM platform up to date and handling client requests related to the platform.
• Attending and contributing to client meetings, presentations, etc.
• Working closely and coordinating with the Operations team to ensure a smooth fieldwork.

Requirements

What you will bring along:

This role requires an interest in the retail/luxury industry and customer experience. It also requires strong organization and good project management skills as well as excellent communication skills as you will be communicating daily with our clients. You should also have the below:

• Bachelor’s/ Master’s Degree in Administration, Business, Management or related field.
• At least 1-2 years of proven Project Coordination experience and/or Client Servicing, Retail and B2B.
• Keen interest in Customer Experience and in the luxury industry.
• Basic data analysis skills- abilities to capture and analyse data and provide meaningful insights.
• Proficient in Microsoft office tools (Word, Excel, PowerPoint, Outlook, Teams).
• Fluent in English and French (verbal and written).

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

Job Rewards and Benefits