Cashier

Hajj Naser Restaurant
Location:
Reports To: Restaurant Manager

Job Summary

The Cashier at Hajj Naser Restaurant is responsible for delivering excellent customer service by managing all transactions with customers accurately and efficiently. This role involves handling cash, credit/debit cards, issuing receipts, and maintaining the cleanliness and organization of the cashier station. The ideal candidate is friendly, detail-oriented, and capable of working under pressure in a fast-paced restaurant environment.

Key Responsibilities

• Greet customers warmly and respond to their queries in a polite and professional manner.
• Operate POS (Point of Sale) system efficiently to process food orders, take payments, and issue receipts.
• Ensure accuracy in cash handling, including balancing cash drawer at the beginning and end of shifts.
• Maintain cleanliness and organization of the cashier area.
• Collaborate with waitstaff and kitchen team to ensure smooth and timely order processing.
• Monitor and report any discrepancies in transactions or cash shortages to the manager immediately.
• Promote any ongoing offers or combo meals as per management direction.
• Handle take-away and delivery orders promptly and accurately.
• Follow all health, safety, and hygiene standards as set by the restaurant.
• Perform light administrative duties such as restocking supplies or preparing end-of-day reports.

Qualifications and Skills

• High school diploma or equivalent.
• Previous experience as a cashier or in customer service, preferably in a restaurant setting.
• Basic math and computer skills.
• Familiarity with POS systems (training will be provided if needed).
• Strong communication and interpersonal skills.
• Ability to multitask and work in a busy environment.
• Professional appearance and positive attitude.
• Honest, reliable, and punctual.

Working Hours

Flexible shifts, including evenings, weekends, and holidays, as required by restaurant operations.

Salary

To be discussed during the interview, based on experience and qualifications.

KEY RESPONSIBILITIES

• Greet customers warmly and respond to inquiries professionally
• Operate the POS system efficiently to process food orders, take payments, and issue receipts
• Handle cash and card transactions accurately; balance cash drawer at the start and end of shifts
• Maintain cleanliness and organization of the cashier area
• Collaborate with the waitstaff and kitchen team to ensure timely order processing
• Report discrepancies or cash shortages immediately to the manager